Amazon Seller Under Attack? We Identify Who Is Behind It

If your Amazon business is being hit by a listing hijacker, a counterfeit seller, fake reviews, or a false counterfeit complaint, E3 Legacy Intel identifies who is behind it and produces the evidence-grade proof Amazon and the courts require. Licensed investigators, FL A-1400197, doing what monitoring tools cannot: naming the attacker.

Amazon's own staff tell attacked sellers the same thing: we cannot enforce without proof. Then they leave you to get it alone. The SaaS tools only tell you that you are under attack. The lawyers need a named defendant and admissible evidence before they can file. We are the licensed investigators who get you both.

Find Out Who Is Attacking You Seller Sentinel Watch

What a Coordinated Attack Looks Like

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Listing hijacking

A counterfeit or black-hat seller seizes your Buy Box and ships fakes or nothing under your brand.

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Fake negative reviews

A flood of fake 1-star reviews, or fake praise engineered to trigger a suspension, tanks a strong listing.

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False counterfeit complaint

A rival files a fake infringement or inauthentic complaint to get your listing pulled or your account suspended.

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Listing tampering

Your images, title, or backend keywords are altered, or malicious returns are used to wreck your metrics.

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Anonymous attacker

Every one of these hides behind an anonymous account. Identifying the person is the whole problem.

Why Tools and Lawyers Cannot Tell You Who Is Behind It

The monitoring tools detect the change and send an alert. They cannot gather admissible evidence or name a human. The Amazon-seller lawyers can file a Schedule A action or a John Doe suit, but only once someone hands them a named defendant and proof, which they do not gather. That leaves a gap that neither fills: the licensed investigator who identifies who is behind the attack and produces evidence that holds up. That gap is exactly what we close.

Our Evidence-Grade Method

STEP 1

Evidence-grade test buy

A licensed investigator covertly buys from the attacking seller and preserves the product, listing, and payment under full chain of custody.

STEP 2

Unmask the seller

We identify who is behind the account using OSINT, the purchase trail, and the seller-identity data the INFORM Act now forces into the open.

STEP 3

Prove the scheme

We connect the accounts, reviews, and complaints into a documented picture of a coordinated attack, not isolated events.

STEP 4

Package for action

A report your Amazon case, your attorney, or law enforcement can act on immediately.

For Your Amazon Case and Your Attorney

We hand you the two things every downstream action requires and no one else in this ecosystem produces: a named subject and admissible, chain-of-custody evidence. That is what turns a stalled Amazon report into an enforced takedown, what lets your attorney file a Schedule A action or a TRO, and what rebuts a false complaint with proof instead of protest. Work is frequently attorney-retained, which keeps it protected.

Built for sellers whose own brand is the target

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Private-label & brand-registered sellers

Sellers whose own brand and Buy Box are being hijacked or counterfeited.

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Aggregators & agencies

Portfolios managing many ASINs that need investigation at scale.

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Amazon-seller attorneys

Firms that need the named defendant and evidence to file. See our attorney page.

Stay Protected

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Seller Sentinel standing watch

Continuous monitoring of your ASINs for hijackers, counterfeit sellers, and review attacks, with rapid evidence-grade response the moment one appears.

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Rapid-response investigations

On-call test buys and unmasking when a new attack or complaint lands and the enforcement window is closing.

Frequently Asked Questions

Someone is attacking my Amazon listing. Can you find out who?

Yes. E3 Legacy Intel identifies who is behind a hijacker, a counterfeit seller, a fake-review campaign, or a false counterfeit complaint, and documents it to an evidentiary standard. Monitoring tools can tell you that you are under attack; licensed investigators tell you who is doing it and prove it.

Amazon says it cannot help without proof. What do you provide?

We provide the exact proof Amazon and the courts require: an evidence-grade test buy, seller and account identification, preserved listings and communications, and a full chain of custody. It is the artifact Amazon staff tell sellers they need before they can enforce, produced by a licensed, independent investigation firm.

Can you identify who is behind an anonymous seller or reviewer?

Yes. We combine test-buy evidence, open-source intelligence, and the seller-identity data the INFORM Consumers Act now forces into the open to identify the person or company behind an anonymous storefront, account, or review campaign, and to give your attorney a named defendant to pursue.

Do you work with my Amazon seller attorney?

Yes, directly. We produce the named subject and the admissible evidence your attorney needs to file a Schedule A action, a TRO, or a John Doe suit, or to rebut a false complaint. Many engagements are attorney-retained, which keeps the work product protected.

How fast can you act?

Fast. A listing under attack loses revenue every day, so we deploy quickly and turn around evidence on the timeline your case and Amazon's windows demand, at the scale a coordinated attack requires. Speed is the point.

Find Out Who Is Attacking You Seller Sentinel Watch

Your Examiner

Matt Aubin, CDFE, FBCI

Managing Partner, E3 Legacy Intel · FL Licensed Investigator A-1400197

Every matter on this page is worked under a named, licensed examiner. Matt Aubin brings seventeen years in cybercrime and open source intelligence. He is a Certified Digital Forensics Examiner (CDFE), a Florida Board Certified Investigator (FBCI), and a Certified AI Agent Developer, and he has investigated cases jointly with the FBI, the SEC, the U.S. Secret Service, and the U.S. Marshals.

His work has been featured on ABC News, Spectrum News, and The Daily Beast, and in a television pilot for Netflix and MAC Pictures as a cybercrime expert. He keynotes nationally and serves on the Board of Directors of the Florida Association of Licensed Investigators (FALI). About Matt Aubin

SELLER-DEFENSE INVESTIGATIONS

Listing Hijacking · Competitor Sabotage · Fake Reviews · False Counterfeit Complaints · Test Buys & Authentication · For Attorneys

LET’S TALK

Bring us the problem. We will tell you plainly whether investigation can help.

Fill out this form and set up a discovery call with us. From there we will analyze the issues you are having and determine your intelligence needs. Then we will develop a custom, no-obligation quote for our services, delivered in writing before you commit to anything.

Sellers being hit on TikTok Shop rather than Amazon should start with TikTok Shop seller attack investigations. Sellers who want the monitoring running before the next attack should look at Seller Sentinel.

Tell us what happened

A licensed examiner reads every inquiry. You get a written, flat fee quote before any work starts. Or call (877) 732-6648.